Privacy Policy

Last Updated: 15 July, 2025

Smatr ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website, mobile application, or any other services (collectively, the "Services").

By using Smatr, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue using our Services.

1. Information We Collect

We collect the following types of information:

a. Personal Information You Provide

  • Name
  • Email address
  • Phone number
  • Payment details (if applicable)
  • Account login credentials

b. Automatically Collected Information

  • Device information (device type, operating system, browser type)
  • IP address
  • Usage data (pages viewed, features used, time spent)
  • Cookies and tracking technologies

c. Information from Third Parties

  • Data from analytics providers
  • Payment processors
  • Marketing partners

2. How We Use Your Information

We use your information to:

  • Provide, operate, and improve the Services
  • Process transactions and send confirmations
  • Personalize your experience
  • Send service updates, promotional offers, and marketing communications (where permitted)
  • Monitor and analyze usage trends
  • Detect, prevent, and address technical issues or fraud
  • Comply with legal obligations

3. Sharing of Information

We do not sell your personal information. We may share your information in the following cases:

  • Service Providers: Third-party vendors who help us operate our Services (e.g., hosting, analytics, payment processing).
  • Legal Requirements: When required by law, legal process, or governmental request.
  • Business Transfers: If Smatr is involved in a merger, acquisition, or sale of assets.
  • With Your Consent: When you explicitly agree to sharing your information.

4. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to improve user experience, track usage, and personalize content. You can control cookie settings through your browser.

5. Data Security

We implement appropriate technical and organizational measures to protect your data. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict processing of your data
  • Withdraw consent at any time
  • Request data portability

To exercise these rights, contact us at smatr@smatr.in

7. Data Retention

We retain personal information only as long as necessary for the purposes described in this policy, or as required by law.

8. Third-Party Links and Services

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

9. Children's Privacy

Smatr is not intended for children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal data from children.

10. International Data Transfers

If you access our Services from outside your country, your information may be transferred to and processed in countries with different data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted with a revised "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, contact us at: